Terms

1. Acceptance: By using CONNECTY AI Corporation's services, you agree to these terms. If you're using our services on ​behalf of an entity, you confirm you have the authority to agree to these terms on their behalf.
2. License: CONNECTY AI Corporation grants you a limited, non-exclusive, non-transferable right to use our services, ​subject to these terms.
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3. Explicit Feature Usage: CONNECTY AI Corporation will only transmit customer data to third-party AI services upon ​explicit usage of specific AI features within our platform. Users must be fully aware of when their data is being ​transmitted and for what purpose.
4. Data Retention: When using CONNECTY AI Corporation's services, customer data processed will not be stored beyond ​the operational transaction, except the cached result history which can be deleted on request.
5. Training Data Restrictions: While using our third-party AI services, customer data will not be used to inform or ​train the AI model. We prioritize ensuring no inadvertent data leakage occurs.
6. Customer Key Usage Responsibility: If customers opt to use their own AI model API key, they are responsible for ​negotiating and adhering to the terms with their model provider. Customers should ensure their agreements align ​with U.S. consumer data privacy laws.
7. CONNECTY AI Enterprise Search: We require access to an SSO provider to enforce correct permission access to all ​documents via users' emails. We prioritize ensuring no unauthorized data access or breaches occur.
8. Continuous Improvement: Like other major cloud companies, CONNECTY AI Corporation continuously improves its ​services by reviewing performance data, monitoring service usage, debugging issues, and incorporating customer ​feedback. We ensure our data collection and usage align with U.S. consumer data privacy laws and keep users ​informed about data collection practices.
9. User Responsibilities: You must not reverse engineer our services. If you host our services, you're responsible for ​the necessary infrastructure. You agree to provide feedback for service improvement.
10. Confidentiality: Information shared between us remains confidential unless explicitly stated otherwise.
11. Warranties: We strive to provide our services professionally and ethically, ensuring no infringement of third-party ​rights.
12. Indemnification.

• Service Provider agrees, at its own expense, to indemnify, defend Customer and hold Customer harmless against any ​suit, claim, or proceeding brought against Customer alleging that the use of Services in accordance with this ​Agreement infringes any U.S. copyright, U.S. trademark or U.S. patent, provided that Customer (i) promptly ​notifies Service Provider in writing of any such suit, claim or proceeding, (ii) allows Service Provider, at ​Service Provider’s own expense, to direct the defense of such suit, claim or proceeding, (iii) gives Service ​Provider all information and assistance necessary to defend such suit, claim or proceeding, and (iv) does not ​enter into any settlement of any such suit, claim or proceeding without Service Provider’s written consent. The ​foregoing obligations do not apply with respect to the Services or portions or components thereof (x) not ​supplied by Service Provider, (y) made in whole or in part in accordance to Customer specifications, (z) combined ​with other products, processes or materials where the alleged infringement would not have occurred without such ​combination. This section states Service Provider’s entire liability and Customer’s exclusive remedy for ​infringement or misappropriation of intellectual property of a third party.
• Customer hereby agrees, at its own expense, to indemnify, defend and hold harmless Service Provider against any ​damages, losses, liabilities, settlements and expenses (including without limitation costs and attorneys’ fees) ​in connection with any demand, claim, action, suit or proceeding that arises from an alleged violation of ​Sections 2 above.

13. Limitation of liability. notwithstanding anything to the contrary, except for bodily injury of a person, neither ​party shall be responsible or liable with respect to any subject matter of this agreement or terms and conditions ​related thereto under any contract, negligence, strict liability or other legal or equitable theory: (a) for error ​or interruption of use or for loss or inaccuracy or corruption of data or cost of procurement of substitute goods, ​services or technology or loss of business or profits; (b) for any indirect, exemplary, incidental, special or ​consequential damages; (c) for any matter beyond a party’s reasonable control; or (d) for any amounts that, ​together with amounts associated with all other claims, exceed the fees actually paid by customer to service ​provider for the applicable services under this agreement or relating to any subject matter of this agreement in ​the 12 months prior to the act that gave rise to the liability, even if the party has been advised of the ​possibility of any of the foregoing types of losses or damages. customer acknowledges that an interruption in ​service(s) due to circumstances beyond the reasonable control of service provider, such as a failure of ​telecommunications or network systems not controlled by service provider, shall not be considered a service outage ​or service deficiency for purposes of any remedy provided in this agreement.
14. Termination: You can terminate this agreement if we breach these terms and don't remedy it within 30 days. We'll ​renew our agreement automatically unless you notify us 30 days before the renewal date.
15. Support: Contact us at info@connectyai.com.
    
16. Term: This agreement starts when you begin using our services and continues until terminated.
    
17. Third-Party Services: We might use third-party services to enhance our offerings. Their terms apply when you use ​those services through us.